Last update:

30 Oct 2025

Privacy Policy

ApartmentDibs (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website, platform, and services (collectively, the “Services”).

1. Information We Collect

We collect the following types of information:

Account Information
  • Personal details you agree to share when you create a profile. Additionally, if you are a bidder, we may collect auction qualification information; if you are a lister, we may collect property ownership or management details.

Property Listings & Bids
  • Details you provide when creating apartment listings or submitting bids.

Payment Information
  • Billing details to process preapproval, fees, and payment (processed through secure third-party providers).

Usage Data
  • Information about how you interact with our Services, including IP address, device type, and browsing activity.

Communications
  • Messages you send through the platform or emails exchanged with us.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Services.

  • Verify identities and qualifications.

  • Facilitate apartment listings, auctions, and bids.

  • Process payments securely.

  • Communicate with you about your account, transactions, and updates.

  • Prevent fraud, protect the integrity of our marketplace, and comply with legal obligations.

  • Analyze usage trends to improve features and user experience.

3. How We Share Your Information

We do not sell your personal information. We may share it only in these cases:

  • With other users: Listers see bidder qualifications and bids; bidders see property and auction details. Winning bidders only and listers may see each other’s names, phone numbers, and email addresses.

  • With Service Providers: Payment processors and analytics tools.

  • For Legal Reasons: If required by law, regulation, or to protect our rights and users.

  • In a Business Transfer: If ApartmentDibs is involved in a merger, acquisition, or asset sale.

4. Your Choices
  • Account Settings: You can update or delete your account at any time.

  • Marketing Emails: You may opt out of promotional emails by following the unsubscribe link.

  • Data Access & Deletion: You may request access to or deletion of your personal data by contacting us.

5. Security

We use industry-standard safeguards such as encryption and OAuth to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

ApartmentDibs is not intended for use by children under 18. We do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date. Material changes will be communicated to you.

8. Contact Us

If you have questions or concerns, contact us at: privacy@apartmentdibs.com